Darknest Blog

This blog is to serve as a means to keep Darknesters informed about the happenings at Darknest, especially should the site be inaccessible.


Friday, August 1, 2008

What We Know So Far

Below is a discussion between Jason (a.k.a jterlecki), our server guy, and the rest of the Darknest IRC channel from this evening.

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jterlecki has joined #darknest
[Kojin] hi j
[lolotar] sup jterlecki
[jterlecki] I put up a temp page saying sites are down
[jterlecki] but ...
[jterlecki] I dont know man
[jterlecki] I cant get in touch with the company
[terlecki] so I worry they are out of business
[lolotar] Wouldn't they send out an email or something
[Sutra] So.
[jterlecki] Sutra, I am more worried about the 3000 dollar server that is there
[jterlecki] and the priceless content
[Kojin] even if they went out of buisness tho, you should have heard something
[jterlecki] Kojin, be my guest and all
[jterlecki] call
[Sutra] My point is that if they did go out of business, they'd be forced to give you your stuff.
[jterlecki] I dont know what to make of that message
[lolotar] Does it just say "Goodbye" and nothing else?
[jterlecki] yes
[jterlecki] nothing else
[jterlecki] nada
[Sutra] "I can't let you do that, Jason."
[Kojin] sounds like a broken auto direct..
[jterlecki] for 3 days?
[jterlecki] there is always a fucking kill switch on those things
[jterlecki] which allows you to answer manually
[lolotar] maybe the power got fucked and they're having trouble bringing things back online or something
[Orthorf] for 3 days??
[jterlecki] and no answer to email?
[lolotar] I dunno :/
[Kegluneq] What kind of company just lets itself implode like that with no communication to their customers?
[jterlecki] I dont know
[Sutra] A bad one.
[Kegluneq] Maybe the building blew up.
[jterlecki] no, it is still there
[jterlecki] see, I dont need *much* support for a server
[jterlecki] I am a system administrator
[jterlecki] I know how to run shit
[jterlecki] I do this for a living
[jterlecki] but...
[jterlecki] when I do need support
[jterlecki] I need a person to be actually there
[jterlecki] and I am not getting that
[jterlecki] I tried contacting sales
[jterlecki] billing
[jterlecki] info
[jterlecki] support
[jterlecki] the one who *was* my account manager (his email is no longer active)
[jterlecki] the person I contacted in regards to a billing issue
[jterlecki] I have NO CONTACT
[Kegluneq] Wow.
[lolotar] Hopefully someone can go over there I guess :/
[jterlecki] I am about to post about them on /.
[Kegluneq] Did this company have multiple branches?
[Dethraivn] "Goodbye" eh?
[Dethraivn] Not very professional
[jterlecki] it had a branch in Dubai
[Kegluneq] Deth, neither is fucking leaving your customers hanging.
[lolotar] I notice that THEIR website is still up. faggots.
[jterlecki] someone tried calling them in Dubai and he gave me ":-("
[Kojin] =/
[Kegluneq] Oh dear.
[jterlecki] so I guess it is not workign there either or something
[Kegluneq] I Google news'd the company earlier and nothing turned up.
[Dethraivn] Hmmm
[jterlecki] anyways
[jterlecki] I will have to wait until monday
[jterlecki] unless I find a way to contact them
[jterlecki] and before you ask
[jterlecki] as soon as I can my server back
[jterlecki] and I can find someone I can afford
[jterlecki] I am moving OUT of there
[Kegluneq] Beats me lolotar, just a thought.
[jterlecki] they are in a telecom center
[Amp] lets return to the "you've funded terrorism theory" would that show up in the news?
[Dethraivn] Maybe someone was stupid enough to host a CP site on their servers, and they didn't bother to stop them?
[jterlecki] the entire building is a telecom hotel

8 comments:

tyler said...

...fuck.

Anonymous said...

One hopes Jason knows the meaning of offsite backups. Otherwise... what a loss of all those pictures and stories.

If backups do exist, then maybe this isn't a total disaster.

Anoron said...

See, I don't think they'd have posted this, this way, if it wasn't a total disaster.

Anonymous said...

Review your contract, take legal action.

Luigirules said...

Stupid Toronto.

Building probably got taken over by all the fucking gangs.

John said...

I bet this is somehow Zap Rowsdower's fault.

I wonder if there's beer on the sun. *hand to chin*

Anonymous said...

"We specialize in business-to-business and business-to-client services by providing reliable web hosting solutions of the highest quality."

From their web-site. What a load of crap.

Anonymous said...

The server was in Toronto? o.O That's where I am. I'm somewhat tempted to try and go take a look for myself at just what the hell is going on. Admittedly, we did have a nice little power outage the other day from the heat, but it last a half hour, it shouldn't have knocked out the servers for 3 whole days. To be honest, it sounds like they decided to just take your money and run.